📚 FAQs Management

In Jetship Laravel SaaS Boilerplate, the FAQ (Frequently Asked Questions) section enables the admin to create, categorize, and manage FAQs in the admin panel. These FAQs are then rendered on the front end for end-users to view and find answers to their common questions.

This documentation covers how admins can manage FAQs and FAQ categories and explains how these resources are presented on the front end.

🛠 FAQs and FAQ Categories

As an admin, you have complete control over creating and organizing FAQs in the admin panel. The FAQ management tools are divided into:

1. FAQ Categories – Organize FAQs into categories for better navigation.
2. FAQs – Create and manage individual FAQ entries with titles, descriptions, and category assignments.

Only admins have access to these management tools, and any changes made here are reflected in the front-end FAQ page for users.

Accessing FAQ Management

1. In the Admin Panel, navigate to the FAQs section in the sidebar.
2. You’ll find options for managing:
   • Categories: Used to create and organize FAQ categories.
   • FAQs: Used to create, edit, and manage individual FAQ items.

📂 Managing FAQ Categories

Categories help users on the front end navigate FAQs by topic. Here’s how admins can manage categories:

Creating a New Category

1. Go to FAQs > Categories in the admin panel.

2. Click on the New Category button.

3. Fill in the following fields in the Create Category form:

   • Name (required): A clear, descriptive name for the category (e.g., "Getting Started" or "Technical Details").
   • Slug (required): A URL-friendly version of the category name, automatically generated if left blank.
   • Icon (required): Select an icon to represent the category visually.

4. Click Create to save or Create & create another to immediately start a new category.

💡 Tip: Use straightforward names for categories, as these will help users find the information they need on the front end.

📋 Managing Individual FAQs

The FAQs section is where admins create the question and answer entries. Each FAQ entry can be categorized and marked as featured.

Creating a New FAQ

1. Go to FAQs > FAQs in the admin sidebar.

2. Click on the New FAQ button to create a new FAQ entry.

3. Fill out the following fields:

   • Title (required): The FAQ question or topic.
   • Slug (optional): A URL-friendly version of the title, generated if left blank.
   • Description (required): The answer or explanation for the FAQ. Use the editor to format content, add links, images, etc.
   • Category (required): Assign the FAQ to a category to help users filter by topics.
   • Featured (optional): Toggle to mark the FAQ as featured for prioritization on the front end.

4. Click Create to save the FAQ or Create & create another to continue adding FAQs.

⚠️ Note: Ensure that the FAQ answers are clear and concise for user readability on the front end.

Marking FAQs as Featured

Marking an FAQ as Featured highlights it on the landing page component, making it more visible to users. Use this feature to emphasize essential or commonly asked questions.

🔍 FAQs on the Front-end Component

The front-end FAQ page is where users can view the FAQs that the admin has created and categorized. This page pulls data directly from the database and organizes FAQs based on categories and featured status. Users can:

• Browse by Category: FAQs are grouped under the categories created by the admin, allowing for easy navigation by topic.
• View Featured FAQs: If an FAQ is marked as featured, it may appear at the top of the FAQ list or in a prominent section, depending on the front-end design.

💡 Tip for Users: Users can quickly find answers by navigating through categories or looking at featured FAQs for popular questions.

Updating Front-end FAQ Content

Any updates made in the admin panel will automatically reflect on the front end, so there’s no need for additional steps to sync the FAQ content. Once saved, users will see the most current FAQ information.