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Support
Welcome to the JetShip Support Page! We're committed to providing you with the best possible assistance for your JetShip Laravel Starter Kit implementation. Our support channels are designed to help you get quick answers to your questions and resolve any issues you might encounter.
Available Support Channels
1. GitHub Issues
For bug reports, feature requests, and technical discussions, please use our GitHub Issues:
Using GitHub Issues is recommended for:
- Reporting bugs
- Suggesting new features
- Technical discussions
- Documentation improvements
2. Discord Community
Join our vibrant Discord community for real-time support and discussions:
Our Discord server is perfect for:
- Quick questions and answers
- Community discussions
- Sharing your implementations
- Getting help from other JetShip users
- Real-time support from our team
Best Practices for Getting Support
To help us assist you better, please follow these guidelines:
Search First: Before creating a new issue, search existing GitHub issues and Discord discussions to see if your question has already been answered.
Be Specific: When reporting issues, include:
- JetShip version
- PHP/Laravel version
- Steps to reproduce the issue
- Expected vs actual behavior
- Error messages (if any)
Code Examples: When relevant, provide minimal code examples that demonstrate the issue.
Environment Details: Include relevant environment details when reporting technical issues.
Support Hours
Our team typically responds within 24-48 business hours, depending on the complexity of the issue and the support channel used.
Additional Resources
We're here to help you make the most of JetShip Laravel Starter Kit. Don't hesitate to reach out through any of our support channels!